HRCI Professional in Human Resources – California (PHRca) Certification Practice Test

These questions are part of the practice quiz. Start practicing

• What term refers to a written document describing an employee's work activities?
• To have a second job in addition to full-time employment.
• Which term refers to programs that support employee well-being and balance work and personal lives?
• The right and power to interpret and apply the law, often within a certain geographical region.
• Which term describes a plan identifying threats and risks to protect employees and assets and ensure continued operations during disasters?
• Which is non-monetary rewards or benefits for employees such as annual leave, health insurance?
• Which term describes a method of assessing a job candidate's skills by asking how they would respond to work-related issues?
• What is another name for the graphic representation of authority and responsibility within a company, showing all work processes?
• In a four-stage strategic planning process, what is the first stage?
• E-Verify cannot be used for verifying which group?
• Which process is used during hiring to verify credentials and possible criminal activity?
• What term describes the disorientation experienced when living in an unfamiliar way of life due to immigration or visiting a new country?
• What is the official name for the California act abbreviated as PAGA?
• Which interview method involves each interviewer asking the candidate the exact same questions in exactly the same order?
• Which term refers to the overall framework of rules and processes that govern a company's compliance?
• A way to develop employees by giving them different jobs to perform.
• Which HR term refers to employees and their families who move from one location to another?
• Which term is a method for determining the salary of an international assignee based on home country pay rates?
• Which term is defined as a written statement of the organization’s future goals?
• Which term describes the ongoing relationship between employees and the organization, including conflict resolution and compliance with regulations?
• The California Family Rights Act applies to employers with how many employees?
• Which term is also used to refer to a policy where expatriates' combined home and host taxes are no more than they would have paid if they remained in their home country, with the employer paying any excess?
• What is the term for the return of an employee to the home country after living in another country?
• What term refers to expenses such as maintenance, supplies, training, upgrades, and other costs in addition to the purchase price?
• A graph with a vertical and horizontal axis with dots at each data point, also called a scatter plot or dot chart, is known as what?
• Compatibility between an individual and the tasks required.
• What term describes saving money by dividing the costs of a program, project, or business operation?
• Who is the recipient of benefits under a will or policy?
• Being exempt from the laws of the foreign country in which one is living (for example, foreign diplomats) is known as what?
• What term describes benefits beyond salary provided by the employer, such as medical insurance and retirement contributions?
• A group of employees with the same job who join together to ask their employers for things such as better wages, benefits, or working conditions is a
• Which term describes a process of evaluating a job's value based on its content rather than on salary?
• Which term describes the transfer of the positive qualities of a person or thing to related people or things?
• If the EEOC makes a finding of no discrimination, the charging party will receive a right to sue letter and has 90 days to file a lawsuit.
• What is the continuous exchange of information, knowledge, and skills from one context to another called?
• What HR metric counts the number of employees who leave for reasons such as resignation, termination, retirement, sickness, or death?
• Which document states that all people are by nature free and independent and have inalienable rights including privacy?
• A method of ranking human needs in a pyramid, with basic physical needs at the bottom, and psychological needs at the top.
• Which term is the process of identifying the number and type of employees needed worldwide, and searching for the best candidates?
• Which term is a cause of distress that can lead to an official complaint such as difficult work conditions?
• Which term refers to equal treatment and respect for all employees under U.S. law?
• What is a reasonable accommodation?
• Which term describes someone who is not eligible to participate in a program?
• Which accounting method recognizes a company's financial performance by recording income and expenses at the time a transaction occurs, rather than when cash is received or an invoice is paid?
• What is the Pension Benefit Guaranty Corporation (PBGC) established to do?
• An agreement between countries that says an expatriate only pays social taxes to the country in which he or she is working is called what?
• Written contract granting rights to use IP
• Which term refers to a short description of an organization's main purpose that remains relatively constant over time?
• Which term refers to the standard patterns or expectations within a group or organization?
• What term describes a pay strategy that links employee pay to desired results, behaviors, or goals?
• Which DLSE unit is responsible for litigation and court filings on behalf of the division?
• The number of direct reports a manager has is called the ____.
• Which term refers to the relationship between management and workers governed by laws and regulations?
• Under the Pregnancy Discrimination Act, if a pregnant employee cannot perform her job because of a pregnancy-related condition, what must the employer do?
• An employer cannot provide different benefits or pay based on gender.
• Which term refers to the steps that employees must follow when they want to express their concerns about work-related issues to their employer?
• In the firing example described, the employer's excuse is a ...
• Protects only certain defined trade secrets, that is information, including a formula, pattern, compilation, program, device, method, technique or process that derives independent economic value, actual or potential, from not being generally known to the public or to other persons who can obtain economic value from its disclosure or use, and is the subject of efforts that are reasonable under the circumstances to maintain its secrecy. This is the California ___ Act.
• Which term means to place in a line or arrange in a similar way?
• Undue hardship refers to an accommodation that would result in what?
• What term is a performance measure used to evaluate the financial outcome of an investment?
• What term describes an arrangement between two organizations to pursue common goals and share resources, without forming a new legal entity?
• Which term describes the act of selecting, hiring, and training people for specific jobs, as well as adjusting the workforce as needed?
• Which term refers to an Internet site where employees can use educational resources?
• Which term describes a partnership between organizations that helps both sides?
• Which term refers to money paid for work, including wages, commissions, bonuses, overtime pay, and pay for holidays, vacations, and sickness?
• A person or group in addition to those directly involved, such as a company that supplies outsourced services to an organization is called what?
• Under FEHA, what approach should an employer take regarding religious observances?
• What does UTSA stand for?
• Which policy ensures expatriates' combined home and host taxes are no more than they would have paid if they remained in their home country, with the expatriate's company paying any additional taxes?
• Which term is used to describe the process of mapping work steps to improve efficiency and effectiveness in a business process?
• Which term refers to a system of rules and processes the organization creates to comply with local and international laws, accounting rules, ethical norms, and environmental and social codes of conduct?
• What is the term for the practice of recruiting employees from one company to work at another company?
• Within how many days must employers provide the New Employee Registry report after an employee's start date?
• Which term describes a monetary or non-monetary reward to motivate an employee?
• If conciliation fails, the EEOC will either sue the employer or close the case and issue a right to sue letter.
• Which term would be used to describe events outside an organization that may impact its operations or finances?
• Which workers contract to do specific work for others and are not employees?
• Under the concept of Business Justification for Disparate Impact, which engineering-related scenario could be justified as described?
• Which term describes the sequence of power in an organization, from the top to the next levels of authority?
• Which term describes the process in compensation that compares external market salaries for similar jobs?
• Which term describes shifting an employee to a different location or role to optimize staffing and avoid layoffs?
• What term refers to the daily money provided for expenses, such as meals and hotels on a business trip?
• What process involves gathering data to verify a candidate's experience during employment screening?
• Which statement defines competencies?
• Which term describes the inability of employees to advance further in the company due to mediocre performance or lack of opportunities?
• Under the Uniform Trade Secrets Act, protections apply to information that is:
• Which law is the California counterpart to the federal WARN Act, offering more protection to workers?
• Which term describes an agreement for a person or organization to own part of a company by providing start-up funds to the new business?
• A company assigns an employee to work in another country for a duration; this employee is most accurately described as what?
• Which industry is associated with Wage Order 11?
• Which agency enforces judgments for unpaid wages and penalties?
• A conversion of a raw score to a common scale that can be used for comparison is called what?
• What describes the benefit where an employer pays for some or all educational courses completed by employees?
• Which Wage Order addresses the Public Housekeeping Industry?
• Which term describes an organization that encourages employee development, innovation and continuous learning in order to remain competitive in the business environment?
• Who is defined as someone who organizes, manages, and assumes the risks of a business or enterprise?
• Which tool measures strategy success by financial and non-financial areas?
• What term describes a person who provides mentoring?
• Which term describes the belief that different cultures have value systems that may differ from one's own?
• Wage Order 5 corresponds to which industry?
• Which term describes the process of becoming a member of a team, organization, or culture?
• Which term refers to a written statement clarifying what the organization wants to be in the future?
• The skills and behaviors that will help an employee succeed in a specific job.
• One of these can be required by the employer to support an employee's request for a reasonable accommodation.
• Which term focuses on preparing for future leadership by identifying and developing potential successors?
• Which wage order applies to the Mercantile Industry?
• What term refers to a person who learns a trade or skill from a qualified mentor for a defined period?
• Which external party sells services or products to the organization?
• Which term describes the process by which goals established at a high level flow down as goals for departments and then for individual staff?
• Which term describes a method for resolving a disagreement without formal legal procedures?
• Wage Order 3 corresponds to which industry?
• Which statement is true about the ADA's undue hardship standard?
• Which term describes a collection of positions with similar duties and skill requirements organized into families?
• Which organizational practice encourages employees to speak directly with management rather than going through bureaucracy?
• Which agency is part of the Department of Labor responsible for enforcing ERISA?
• What does the acronym UTSA stand for, used in the context of trade secrets?
• Which strategy aims to improve current business processes by continuously reviewing and revising them?
• Employee benefits mandated by federal or local laws, such as social insurance and unemployment insurance, are known as what?
• Which entity settles wage claims for unpaid wages, overtime, or vacation pay?
• What term refers to methods of motivating employees to stay with the organization and ensuring they are satisfied and rewarded?
• Which worker group is used as an example that must receive at least 85% of the minimum wage for a 40-hour week, regardless of hours worked?
• Which law requires notification to affected persons if a database breach occurs in California?
• Which term describes people who live and work abroad but are citizens of the country where an organization's headquarters is located?
• Increasing the scope of a job by extending duties and responsibilities, generally without changing pay or status.
• Which term describes an organization that does business and is based in the country where it is established, rather than operating in multiple countries?
• Which interviewing format asks candidates to describe how they handled past work experiences?
• Which term refers to a part of a document that provides more detail?
• Which term describes a period of time that an employee is given to be on leave, away from work; it can be either paid or unpaid and either short or long term in duration?
• Which characteristic can be a Bona Fide Occupational Qualification?
• Which wage system pays the employee for each unit of production at a fixed rate?
• In an organization, an approach where administrative services are provided from a central source to multiple locations is called what?
• The California Labor Code prohibits employers from requiring which type of test as a condition of employment?
• Which term refers to actions related to new ideas or starting new plans?
• Which term describes an organization that views the entire world as one market?
• An employee who works across geographic boundaries, such as an international business traveler or a short- or long-term international assignee, is known as what?
• +Which term means supporting an idea or cause to influence outcomes?
• Which concept describes the way people process new information and learn most effectively?
• Which term refers to using past performance to identify employees who can fill future vacancies?
• Which poster advises employees of their sick leave rights under the new law?
• Which term refers to regulations set by countries or legislative groups about the rights of people (different from common laws, which are set by judges)?
• Which statement about California recordkeeping is true?
• If an EEOC determination is issued and the charging party disagrees, what may they do?
• Which term describes a group of people who work in different times, locations, or organizations and communicate using technology?
• Which agreement requires assignment of rights to inventions to the employer?
• What term describes a production method in which one company hires another company to manufacture parts or goods under its label and according to its specifications?
• Which term describes a diagram used to assess business processes and is sometimes called process mapping?
• Which term covers the part of human resource management that deals with training employees and giving them the skills they need to do their jobs both now and in the future?
• What term describes a company that recently began operating and is in an early phase of development?
• Process of planning, implementing, and controlling operations, which begins with acquiring raw materials and continues to customer delivery and support.
• Which term is used to describe an organization that attracts, motivates, and keeps good employees?
• Which category of California contracts requires maintaining a drug-free workplace and compliance with anti-discrimination and wage/hour laws?
• Which strategic planning technique is used to assess the internal and external environment in which a company operates, identifying strengths and weaknesses (internal) and opportunities and threats (external)?
• EBSA stands for which agency?
• Which term is also known as 'forum shopping' in legal practice?
• Which term describes a physical or mental condition that limits, but does not prevent, the performance of certain tasks?
• Which term describes the practice of increasing expatriate base pay to offset taxes due to overseas compensation?
• Which group must be classified as the team's employees so they are guaranteed worker protections such as fair pay, overtime, and sick leave?
• Which California poster must employers display to provide information related to wages, hours, and working conditions?
• Which characteristic cannot be used as a Bona Fide Occupational Qualification?
• What term means to formalize an agreement; in testing, to confirm the accuracy?
• Which term describes the process of gathering, documenting, and sharing important information to improve performance?
• Which term denotes a person's capacity to think logically, plan, and solve problems?
• Exempt employees in California must be paid at least ______ in a weekly salary calculation.
• Incorrect conclusions due to recent actions weighed more heavily than overall performance are called
• Which concept refers to the benefits and value the firm promises customers?
• What is the term for the regular movement of employees from one function, time, or place to another as needed?
• What term describes a retention strategy that helps organizations understand why their employees remain with the organization and how they can motivate them to continue their employment?
• Which term refers to the formal process employees use to raise concerns about work-related issues?
• Which term describes laws from one country that apply to its citizens even when they are traveling or living abroad?
• Signs that show the economy will change before it does (for example, a rise or fall in interest rates) are
• A group of employees with the same job who join together to ask their employers for things such as better wages, benefits, or working conditions is a
• Which term describes ownership rights to information, materials, or methods developed by an organization?
• Which term describes a wage system in which the employee is paid for each unit of production at a fixed rate?
• To return home from an international work assignment?
• Which term denotes a group of ethical guidelines for global business operations?
• Which concept involves steps to improve employees' lives and the communities in which the company operates?
• Which designation provides a legal recognition of a couple's relationship for benefits aside from marriage in California?
• What term refers to a business philosophy in which an organization helps to improve social and environmental problems?
• The total number of individuals who make up the workforce of an organization is known as:
• Which term describes a company that is majority-owned by another company?
• The hourly wage, usual benefits, and overtime that most workers receive in a certain location are called what?
• Which learning method blends face-to-face instruction with online learning?
• What term describes the middle value in an ordered list?
• Which statement about discretionary bonuses is true?
• Which of the following is a protected class under Title VII?
• Title VII applies to which groups?
• The practice of trying to get a trial held in a location most likely to produce a favorable result is called what?
• Which term is used to describe an organization-wide approach to continuous improvement of processes and quality?
• Which act requires any person, agency, or organization doing business in California to notify affected persons in the event of a database breach?
• Which test type assesses the degree to which a potential employee's attributes match specified job criteria?
• Which term describes employees who have the capacity to grow into higher levels of leadership in the organization?
• Improper exempt/nonexempt classification may result in...
• Which term refers to the image an organization presents to its employees, stakeholders, and customers?
• Which organizational design includes a 'front' that focuses on customers and markets and a 'back' that develops products and services?
• Which term refers to the explicit rules governing the rights of individuals that are enacted by governments?
• Which term describes the regular movement of employees across different functions or locations?
• Which legal doctrine makes a person liable for the negligence or crimes of another person?
• Which term describes rating employees from best to worst against each other according to a standard measurement system?
• What term describes the disorientation resulting from re-entry into one's home culture after expatriate assignment?
• Which Wage Order covers the Amusement and Recreation Industry?
• Which term describes the use of habit-forming drugs or substances which impair behavior?
• What term refers to a solution to a specific problem that is not planned, or cannot be used in other situations?
• Which enforces judgments for unpaid wages and penalties?
• Which term best describes treating the world as a single market, without dividing into country-based markets?
• Which term describes a positive lifestyle that includes good health, enjoyable recreation and leisure time, and social belonging?
• Which legal concept describes a situation where home-country law does not apply because it conflicts with laws in the foreign jurisdiction?
• What is the lowest amount of compensation an employer may offer to perform work, subject to few exceptions?
• Employees that perform extremely good work and are highly valued by the organization.
• Which term describes a practice in which a company increases an expatriate's base pay to cover the additional taxes the expatriate owes because of extra benefits and overseas allowances?
• Interview questions such as 'Are you prepared for this job?' are typically what type?
• Upon termination, which wages must be included in the final pay?
• The general rule about contracts restraining a lawful profession is that they are:
• Which poster is used to inform employees about sick leave rights and is associated with the Healthy Workplaces Health Families program?
• Which concept focuses on ensuring the responsibilities of a role match an employee's capabilities?
• Which operational approach has each country or unit using administrative services from a central source?
• Which term refers to money for a specific purpose?
• Which term describes the process of helping new employees learn the organization's policies, procedures, and culture?
• Which term refers to a method that uses multiple exercises and simulations to evaluate candidates?
• Which term refers to the overall state of health, including physical, mental, and social aspects?
• Which group is protected under the Pregnancy Discrimination Act?
• Which document lists the tax money owed to a government?
• Which term includes services that help an employee find a new job, such as resume writing and counseling?
• What term describes the ability to recognize different values and behaviors as cultural and not universal?
• Requires anti-harassment training every two years for all employees employed by employers with five or more employees, and all government municipalities. Which law is this?
• Which term refers to the practice of maintaining employee data and records as required by law?
• Which term refers to a test to measure a candidate's suitability for a position based on the required personality traits and aptitude?
• Which acronym stands for the California department that enforces wage and hour rules?
• What term describes the legal process where two organizations combine, possibly with one purchasing the other?
• Which option best describes the method where overtime is computed using a weighted average of the regular rate for the pay period?
• Which term describes the balance of benefits and rewards an employee receives in return for performance, including intangible rewards such as development opportunities?
• Which term denotes an employee who is assigned to work abroad or on an international assignment?
• What is another term used for an informal employment recruiter who searches for executive talent?
• The employer must conduct a secret ballot vote of the affected work group(s) after the proposal meeting in which process?
• The rule that restraints on engaging in a lawful profession come from which area of law?
• Which characteristic is required for protection of a trade secret under California law?
• What budgeting method requires approving each budget item from zero rather than only changes?
• Pregnancy conditions are treated the same as other temporary disabilities under the law.
• Which term describes work groups that support the major business of an organization with activities such as accounting, customer service, maintenance, and personnel?
• What is the term for the process when employees leave an organization and need to be replaced?
• What is the minimum training for supervisory employees on sexual harassment every two years?
• Which term is a method used to set the standard score for passing a test?
• Which term means taking steps to improve professional skills and create new opportunities?
• Which term means to obey requests, laws, or guidelines?
• A non discretionary bonus is best described as?
• Which term describes a graph with a vertical and horizontal axis with dots at each data point?
• Which term describes the image an organization presents to attract and retain staff and customers?
• Which term describes the process of defining a company's direction for the future through analysis, development, implementation, and evaluation?
• Which term describes people who provide business, social, or cultural data to others?
• Which concept describes the sequence of activities a firm uses to convert inputs into outputs?
• Which term is the formal process of obtaining approval to hire someone into a new position?
• Which agency is primarily responsible for handling wage disputes and payroll-related compliance in California?
• What term describes compensation that excludes benefits, bonuses, or commissions?
• Which term describes the management of products and processes that show concern for health, safety, and the environment?
• Which process helps new employees learn policies, procedures, and culture in addition to job duties?
• Which term is a visual tool used to organize factors that contribute to outcomes, commonly known as a fishbone diagram?
• A measure an organization uses to see its progress and show what it needs to improve is called a
• Which term describes an organization's techniques to keep its employees?
• What is consolidation?
• Which learning style describes a person who prefers receiving information verbally?
• Which term describes strategies for keeping employees from leaving by making work conditions appealing and rewarding?
• The term for immunity from the host country’s laws granted to diplomats is what?
• Which California agency provides assistance to employers and workers about workplace safety and health issues, approved by Fed OSHA?
• What error occurs when managers rate employees higher than their actual performance deserves?
• Which term describes the steps employees must follow to express concerns about work-related issues?
• Which term describes the learning approach that combines in-person and online instruction?
• Which term refers to statistics about groups of people such as age, gender, income, and ethnicity?
• What term names computer software that helps an organization recruit employees?
• An instrument used in employee selection to help assess job suitability is called a
• Which retirement plan tells participants exactly how much money they will receive on a specific later date (usually the day they retire)?
• Which term is used to analyze the probability of future outcomes to support strategic planning?
• Which phenomenon occurs when smart and talented people leave their own country for better opportunities?
• The amount of money between the highest and lowest amount paid for a particular job is called what?
• Which term describes the staff approach that seeks the best talent anywhere in the world, regardless of job location?
• What term describes the business arrangement where a company licenses its brand and operating method to another party in exchange for ongoing payments?
• Which HR role focuses on strategy, recruitment, management, and the direction of the people in the organization?
• Which concept describes how employees and processes are organized into departments and reporting structures within a company?
• Which term refers to a method of education where students attend classes on a computer or on the Internet?
• Which department requires employers to post information related to wages, hours, and working conditions in California workplaces?
• An explanation of the meaning of something; translating spoken language.
• A test, standard, or rule on which something is judged or measured is called what?
• Which term refers to a tax-qualified benefit plan with defined contributions that allows employees to own shares in a company?
• Which agency investigates and enforces statutes covering private contractors with regards to prevailing wage law?
• Which term describes a work assignment outside the home country that is usually less than 6 months long?
• Which term denotes the range between the lowest and highest wages for similar jobs?
• What term refers to a business practice in which the employees of a company work with an outside organization to perform a service?
• Which term describes a group of people connected by shared interests who communicate through channels such as social media?
• What term describes a method of conveying skills and knowledge, including classroom, distance, online, and on-the-job training?
• Which metric represents the ratio of employees who leave their jobs to the total number of employees?
• What term describes an education method using TV, DVDs and CDs, computers, and the Internet, where students are not physically present with their teacher?
• Discrimination in which of the following actions would violate Title VII?
• What is the metric for the average number of days it takes to hire someone for open job positions?
• Which term describes the plan or process of aligning personal development with organizational goals?
• When an employer requires two distinct shifts in one workday separated by more than one hour, this arrangement is called?
• Which of the following is explicitly listed as a Title VII protected class?
• Which entity is responsible for human and labor rights on the international stage?
• Which law addresses misappropriation of trade secrets and post-employment restrictions?
• Which term means giving a number to a measurement of something?
• Extended pay stub retention beyond three years is commonly how many years?
• For employers who employ drivers, which device may be used to monitor driver performance under special provisions?
• A method of paying expatriates that gives part of their salary in the currency of the home country and part of their salary in the currency of the host country.
• Research and analysis to determine if a project will succeed is known as what?
• What term refers to written proof of earned authority, status, or rights, such as a university diploma or proof of passing a professional exam?
• Which term means transferring certain business functions outside of the organization so that the company can focus on core activities?
• Someone who translates spoken language by speaking or signing.
• California Continuation of Benefits Replacement Act requires California insurance carriers and HMOs to provide COBRA like coverage for employees of smaller employers (2-19 employees) not subject to COBRA. What is the abbreviation for this act?
• Which term describes a group of employees working on the same project but located in different countries or cultures?
• Internal group for primary business functions such as production and sales
• Which term refers to the process of analyzing and categorizing data, such as revenue sources or attrition numbers?
• Which term describes an employee's pay compared to the total pay range for the same job function?
• Which term refers to changes in society and the world as a result of economic trade and cultural exchange?
• Which term describes the unwritten agreement of mutual beliefs, perceptions, and informal obligations between an employer and an employee that influence how they interact?
• What term describes the process of coming to an agreement about something without using a judge or court?
• Which term refers to a manager or department that has a relationship with HR in order to provide services to the organization?
• Which term describes the cognitive bias where the first information seen dominates subsequent judgments?
• Policies that reimburse employees' losses due to kidnapping or extortion in high-risk areas of the world.
• Elimination or reduction of jobs because of downsizing or outsourcing
• Which term describes the attribute designed to reduce injuries, such as ergonomics?
• Wage Order 1 corresponds to which industry?
• The lasting beliefs of members of a culture about what is good or desirable and what is not
• Which benefit helps employees cover the cost of educational courses completed?
• Which HR metric measures employees leaving the organization for various reasons?
• Which term describes missing work after asking permission in advance, such as for vacation or a medical appointment?
• Which term refers to a business function that produces a single product or focuses on a single area?
• Which term describes acquiring knowledge and practical skills while performing daily work?
• What notice must be provided at hire listing pay rates and employer information?
• Which term denotes the practical or usable ability to perform a job?
• Model of how businesses receive raw materials, add value to the raw materials, and sell finished products to customers
• Which term refers to compensation components received by employees beyond base salary, such as health insurance?
• A written description of the principles, behaviors, and responsibilities that an organization expects of its employees is called what?
• In California contracts, what is the implied promise that governs the conduct of the parties?
• A person or company that sells services and/or products, such as a recruiting firm, financial consultant, or relocation company
• Interactions that involve two or more cultures are described by which term?
• Which type of e-learning involves real-time interaction and scheduled attendance?
• What term denotes an increase in wages for meeting or exceeding performance goals?
• A legal duty to act solely in the interest of another person without benefit, profit, or conflict of interest unless expressly permitted is called what?
• Which term refers to the indirect costs of operating a business, such as rent, salaries, benefits, equipment, and technology?
• What term describes a warning given to an employee who violates organizational rules and may result in dismissal?
• A common remedy for misappropriation of trade secrets under California law is:
• The process of choosing the best candidate for a role is known as what?
• Wage Order 2 corresponds to which industry?
• What HR process encompasses selecting, hiring, and training people for specific jobs, as well as reducing the workforce when needed?
• What term refers to extra pay that an employee receives for accepting an international work assignment?
• Which statement best defines compa-ratio?
• What term refers to compensation employees receive in addition to base salary, including health insurance and pensions?
• What term refers to the place such as an office or factory where people work?
• Which data framework is used for planning purposes and stands for Political, Economic, Sociopolitical, and Technological factors?
• What is the term for advancing an employee to a higher rank with increased responsibility and pay?
• Methods and tools for recruiting, managing, and keeping important employees are described by which term?
• Which term describes an organization that is based in the country where it is established, unlike a multinational organization, which does business in more than one country?
• The California Act effective January 1, 1989 applies to the owners of buildings constructed prior to 1979 and requires notifying co-owners, employees, lessees, and tenants of asbestos presence. What is the act called?
• Under the ABC test, which statement is true?
• What term describes an employee who reports unlawful activity within an organization to people in authority?
• Which term describes job advancement through a series of defined positions from lower to higher levels?
• Which term describes a method of education where students attend classes online or through computer-based platforms?
• Which metric measures the proportion of applicants who advance from one stage to the next in the hiring process?
• Which poster alerts employees to their sick leave entitlements under California law?
• Lump-sum compensation
• Employees' knowledge, talents, and skills that add to the value of the organization are called what?
• Which term describes the set of personal qualities that facilitate effective communication across diverse cultures?
• Which HR practice focuses on recruiting, integrating, developing, retaining, and attracting skilled workers to meet organizational needs?
• An organization's voluntary obligation toward the environmental good.
• What does the acronym EDD stand for?
• Which term describes training where the instructor, learner, and content are located in different places and may form virtual classrooms?
• Which term describes the movement of employees across international borders for work assignments?
• What term is used for the lowest hourly, daily, or monthly salary that employers must legally pay?
• Reasons or influences that lead to specific desired behavior such as commitment to a job or continuing efforts to achieve a goal.
• Which phrase best describes the evaluation of one's own performance, abilities, and developmental needs?
• Which concept is defined as the extent to which a score on a scale or test predicts future behavior?
• What is the term for acquiring and using information about the internal and external business environments that influence an organization's strategy?
• Investment in programs to help current leaders become more effective and to build future leaders is called
• Which term describes an organization that encourages employee development, innovation and continuous learning in order to remain competitive in the business environment?
• What term describes two or more organizations that come together often to save costs by eliminating duplicate jobs?
• Which term refers to a demand for money or other goods in exchange for releasing a person or property?
• DIR is the abbreviation for which California department?
• Which term describes a decision process in which a group of people agree to a decision or come to the same conclusion?
• An economic theory that is strongly against any government interference in business affairs is
• Which term describes a culture that communicates indirectly and builds relationships slowly (for example, Japan)?
• Which term is a measure of the middle of a statistical distribution?
• Which term refers to the amount of money it takes to fill a position, including direct costs and indirect costs?
• Which term describes the skills and knowledge gained from day-to-day work experience?
• Wage Order 4 corresponds to which industry?
• Which term best describes a person assigned to work in a foreign country for an extended period?
• Which term refers to an activity designed to correct previous inequality that may have existed for certain groups or classes of people?
• Which term means transferring employees to another location for work?
• Which Geert Hofstede cultural dimension describes the degree to which cultures accept ambiguity and risk?
• A workweek in California is defined as which of the following?
• Which metric measures the percentage of candidates who advance from one stage of the hiring process to the next?
• Which California department handles unemployment, state disability, workforce investment, and payroll tax auditing?
• Commissioned Inside Sales Employee is a classification used for employees primarily in sales with commissions.
• Harassment is defined as conduct that is so frequent or severe that it creates a hostile or offensive work environment, or when it results in an adverse employment decision.
• Under AB 5, a worker is considered an employee unless they meet all three criteria. Which of the following is one criterion?
• Which term refers to something that has happened, or the act of making or improving something?
• Which term describes additional compensation paid to employees who work abroad, sometimes called a mobility premium?
• Which metric measures the average time to fill a job opening from posting to offer acceptance?
• Which term describes the difference between the lowest and highest pay for a particular job?
• Which term describes the percentage of a company's employees that must be replaced at any time?
• When 2 or more organizations work together and share risks and rewards (also called 'JV').
• Which term describes a person who translates spoken language?
• A job evaluation method that compares jobs to each other based on their importance to the organization.
• Which concept describes the behaviors and results that management expects employees to achieve on the job?
• Which definition describes a workday in California wage and hour law?
• Which term refers to payments or allowances organizations give to employees, including medical insurance, taxes, pension, education reimbursement, and car or clothing allowances?
• What is the document that outlines terms for renting a property called?
• Payments or allowances that organizations give to their employees (for example, medical insurance, social security taxes, pension contributions, education reimbursement, and car or clothing allowances) are called what?
• A Nondisclosure Agreement primarily prohibits:
• The complete pay package including cash, benefits, and services is known as what?
• Which forms of wages must be accrued and paid out at termination?
• Which term describes a company that thinks globally but acts locally, with a clear global strategy and local adaptation?
• What term refers to the number of employees an organization has on its payroll?
• A change in an employee's location or task, often to reduce layoffs or to make the best use of employees
• Under the ADA, a person is considered disabled if they have which of the following?
• Which term describes the obligation to accept responsibility for one's actions?
• What is the abbreviation for the measure comparing the hours of part-time employees to full-time employees?
• Which term describes the legal combination of two organizations that may involve joining assets or acquisition?
• What term describes a company whose voting stock is more than 50% owned by another company?
• What term refers to a set of measurements that quantify results, such as ROI or turnover?
• What document lists the tax money owed to a government or legal body?
• Which term describes the transfer of employees from one part of the world to another?
• Which term is used in statistics to show the frequency of different choices?
• What term refers to a lump-sum payment made to an employee when their employment ends?
• Which code of law regulates civil and criminal justice and personal behavior, derived from the Koran?
• Which term refers to a set of ethical principles developed for global organizations by the Caux Round Table?
• A restricted computer network which only allows authorized people to access the site. For example, a company intranet that only allows its employees access to its data.
• Which term refers to the shared values and beliefs shaping a group’s behavior, such as organizational culture or national culture?
• FEHA uses which term to describe prohibited actions by employers?
• Amicus briefs are legal documents filed by which group?
• What term describes a company headquartered in one country with operations in others?
• Which term best describes FEHA's enforcement focus?
• Which term describes the balance of tangible and intangible rewards that an employee receives for performance?
• Which term describes a department or division where people have similar specialties or skills, such as accounting or IT?
• What term describes a person who receives mentoring?
• What is conflict resolution?
• What term refers to discussions which provide detailed information?
• Which term describes a group of people connected digitally across different sites and times?
• The number of employees who report to one manager in an organization; the more people that a manager supervises, the wider the span of control.
• Which term denotes owning part of a company or business?
• Motion Picture Industry is assigned to which Wage Order?
• Which term refers to someone with extensive knowledge of a subject or a person in a superior position?
• Which term is used to identify employees who can fill future vacancies based on past performance?
• Which interview method ensures all candidates are asked the same questions in the same order?
• Which tool is a vertical bar graph with values plotted in decreasing order of frequency and commonly used in quality control?
• Which term describes information that is conveyed by upper management to lower-level employees in the organization?
• Under FEHA, the requirement to pursue an administrative remedy before filing a lawsuit is described by which term?
• Exempt Employees are described as employees whose duties involve office or non-manual work related to management policy or business operations, who exercise discretion and independent judgement, perform under general supervision, and earn a normal salary at least two times the state minimum wage.
• How many classifications of exempt employees are identified in California law?
• Laws established by court decisions and legal precedence are known as what?
• Which term describes a method of training in which instructors, students, and content are located in different places, potentially forming virtual classrooms?
• What term refers to the procedure used when a company wants to hire a new employee to fill a position?
• Which concept refers to the beliefs guiding behavior in a culture?
• The practice of trying to get a trial held in a location that is most likely to produce a favorable result; also called forum shopping.
• If an EEOC charge cannot be settled, what may the EEOC do next?
• How often are nonexempt and exempt California employees required to be paid?
• What do company sponsored medical plans that help employees pay for the cost of doctor visits, hospitalization, surgery, and so on typically called?
• Which topic is explicitly added to sexual harassment training under FEHA?
• Which term describes the expenses that are in addition to the purchase price, such as maintenance and upgrades?
• What is the weekly overtime threshold in California?
• Which California law states that there should not be discrimination against workers who are injured in the course and scope of their employment?
• Which term refers to employees who work however many hours are necessary to perform the tasks of their position and do not receive overtime pay?
• What term refers to the spread between the lowest and highest pay for similar jobs in an organization?
• What is the graphic representation of authority and responsibility distributed within a company, often abbreviated as a chart?
• A measure an organization uses to see its progress and show what it needs to improve is a
• Which poster is specifically intended to inform employees about sick leave entitlements under California law?
• Amicus briefs are filed by individuals or groups who are not party to the case but have what kind of interest?
• Which term best describes the overarching process of helping people perform to the best of their abilities, which begins by defining a job and ends when an employee leaves the organization?
• Which term refers to resolving conflicts between people or groups, such as lawsuits, arbitration, and mediation?
• Which term refers to money paid to workers in the form of hourly wages, salaries, commissions, and bonuses that an employer pays regularly and consistently?
• English Only Policies in California workplaces are illegal unless exceptions are met, including which of the following?
• Which option correctly pairs a policy with its described area?
• Which term denotes a wage level above minimum wage specifically tied to government contracts with cities or counties?
• Profit-sharing, incentives, bonuses or commissions that align compensation with performance
• Which term is a method of giving employees a numerical rating for traits such as reliability or honesty?
• Financial and non-financial benefits that the employee sees as valuable are referred to as what?
• Which term refers to a company that recently began operating and is in an early phase of development?
• What term describes transferring operations to a foreign country with skilled, lower-cost labor?
• A review of median pay for specific positions in the same labor market is called.
• Which term best describes feedback collected from multiple sources to evaluate an employee's performance?
• What describes a process of listing tasks, duties, and responsibilities of an employee's role?
• What term describes an arrangement in which a person or company operates a project or business in return for a fee?
• What term describes stock with rules about when it can be sold, usually with a time-based vesting on transfer?
• Which term is used for the graphic representation of authority and responsibility within an organization, including work processes, commonly called an organization chart?
• Which policy approach involves a sequence of corrective steps to address ongoing performance issues?
• Which term means to be qualified to participate in a program or apply for a job?
• Which term refers to the legal requirements outlining benefits to provide economic security for workers and their dependents?
• What is the informal process used to resolve discrimination complaints called?
• Which term means people who are similar to one another in age, background, profession, or status?
• What term describes a financial review of various options to determine if the benefits are greater than the costs?
• Which term covers the metrics used to determine the effectiveness of HR functions, such as turnover rates and succession planning?
• Which term describes start up of a new business plant or operation, usually in a new location?
• What is the term for the act of one company purchasing another company?
• Which term describes a system of tests and interviews used to evaluate employee performance and help select the right candidates for jobs?
• Which term describes a person who organizes, runs, and assumes the risks of a business venture?
• Which policy protects employees' right to participate in political activities in California?
• Which term describes a role in HR that partners with business units to implement strategies and achieve results?
• Which term is used for an agreement where an employee can quit or be fired at any time and for any reason?
• Which term describes software that allows a human and a computer to share information?
• Coaching aimed at helping employees navigate diverse cultural contexts is best described by which term?
• Which Wage Order is linked to the Construction, Drilling, Logging and Mining Industries on-site occupations?
• Which term denotes the process of moving an employee's job location to another region or country?
• Which term defines the lowest and highest wages paid to employees who work in the same or similar jobs?
• PBGC coverage applies when which condition occurs?
• What is the term for the series of steps required for tasks, events, and interactions to create value?
• What term describes the procedure used when a company wants to hire a new employee to fill a position (also called 'job requisition')?
• Under the ADA, which person is considered covered?
• Which type of questions requires extensive responses?
• No-Solicitation Agreement prohibits:
• What is a person who is learning and practicing the necessary skills for a particular job called?
• Which term means to challenge an official decision (for example, in court)?
• What term describes the difference between a person's native culture and a new culture, and the degree of difficulty in adjusting to the new culture?
• Which term refers to thinking skills and mental abilities?
• Which term describes balancing work hours with personal and family time?
• An arrangement where a multinational employee pays social taxes only to the country where they work is called what?
• Which term describes assigning monetary value to environmental factors that are not typically included in financial valuation, such as air and water quality?
• Which personal right is explicitly listed among the inalienable rights in California Constitution Article 1?
• Which term describes an organization that people want to work for because it attracts, motivates, and keeps good employees?
• Industries Handling Products After Harvest are governed by which Wage Order?
• Which term covers preparing, implementing, and monitoring the career path of employees with organizational goals in mind?
• Which HR practice focuses on assessing an employee's progress toward objectives and giving recommendations for improvement?
• Which term describes the practice of choosing the best employees for a job regardless of nationality or location?
• Which term refers to the five-step process for designing training programs: analysis, design, development, implementation, and evaluation?
• Which flexible work arrangement allows part or full-time employees to work from home via a computer?
• What term means the people working for a single company, industry, or geographic region?
• ERISA primarily governs which type of employee benefits?
• Which term describes a short description of the main purpose of an organization that does not change (unlike strategy and practices)?
• Under Title VII, the time to file a charge with the EEOC is 180 days from the alleged violation.
• What term describes a perception based on observations about a group that differs from a stereotype?
• Which concept involves assessing the present situation to determine the steps necessary to reach a desired future goal?
• A system of managing staff where employees have more than one reporting relationship. For example, they could report to a direct supervisor as well as a team leader.
• Which term describes incorrect conclusions that persist from the first impression despite evidence to the contrary?
• What term describes the values, language, rules, procedures, expectations, and processes that affect how employees think, act, and view the world within an organization?
• International standards for employers and employees that become international law when a certain number of governments have adopted them are called what?
• Which statement about trainee wages is true?
• Which term means a job, typically in a new location?
• Which term means to buy or acquire something through payment or barter?
• Which agency processes licenses and registrations for farm labor contractors, garment contractors, car washes, studio teachers, talent agencies, and special minimum wage workers?
• A bar graph that shows the upper and lower limits in a data set is called a:
• The implied covenant of good faith and fair dealing is primarily about ensuring which of the following during performance?
• Which hiring assessment focuses on job-related behavior from a candidate's past employment to predict future performance?
• What term describes when an experienced person shares knowledge with someone who has less experience?
• Time cards, voided payroll checks, and wage and tax reports must be retained for how many years?
• The degree to which processes and procedures define job functions and the organizational structure is known as what?
• What policy prohibits the use of languages other than English in the workplace unless exceptions apply?
• The lowest and highest wages paid to employees who work in the same or similar jobs is called what?
• Which term describes a compensation method in which employees receive stock-like benefits, including dividends, but do not actually own stock?
• Which interview type predicts future performance based on past work behavior?
• Which term describes a person who provides services under a contract and is generally responsible for their own tax withholding, not treated as an employee?
• Which term describes the ability to manage time at work alongside leisure or family time?
• Which term refers to the business or organization that is buying another business?
• Which document allows a charging party to sue after EEOC investigation?
• A description of employee qualifications required to perform a specific job.
• Which term refers to a person who possesses desirable skills and is being considered for a position but is not seeking a job change?
• Which rule requires employees to follow the tax laws of the country where they are working?
• Which term describes following established laws, guidelines, or rules?
• Which term describes a person or department that deliberately causes change within an organization?
• Which concept involves identifying and analyzing what an organization needs to achieve its goals in terms of the size, type, and quality of its employees?
• Learning a new job by watching another employee work.
• Which initial phase is part of the four-stage strategic planning process?
• Which term best describes an organization's ability to achieve financial goals, sustain growth, and maintain stability while paying expenses and debt obligations?
• An evaluation of the strengths, weaknesses, and development needs of human resources required for organizational performance is called:
• One-time payment to cover extra costs of an international assignment
• What term refers to the business or organization that is buying another business?
• What term means to buy or acquire something through payment or barter?
• Which term describes a company that is more than 50% owned or controlled by a parent organization in another country?
• Which term describes changing the process of applying for a job or the work environment for a qualified person with a disability?
• What term refers to an attempt to help two or more parties reach an agreement?
• Time cards, voided payroll checks, and wage and tax reports must be kept for how long?
• Which agency investigates child labor?
• Which term describes an assessment method that collects job performance ratings from multiple sources such as peers, subordinates, and supervisors?
• The extent to which something is accurate (for example, the extent to which an exam actually measures what it claims to measure)
• Which term best describes the strategic management of a company's human capital to meet organizational goals?
• Under Section 226, pay stubs must be kept for at least how many years?
• Which term means something intended for a specific person or purpose?
• Which group is allowed a regularly scheduled workweek of not more than forty-eight hours during any month of the year when related business activities are actually being conducted?
• Which term refers to payments made for money already spent by the employee (for example, travel costs) after the employee has spent their own money?
• Which term describes extra benefits or discounted services offered to employees with little extra cost to the employer?
• What describes a method of reasoning that forms a conclusion from general information, the opposite of inductive reasoning?
• Certain On-Site Occupations in the Construction, Drilling, Logging and Mining Industries are covered by Wage Order number?
• Which term refers to a centralized, restricted network used within a company?
• A test used to hire or promote employees to management positions; it measures the candidate's ability to prioritize and respond to daily tasks.
• Which term describes a brief period during which employees cannot access or change retirement or investment plans?
• Which term refers to the process of turning an organization into an employer of choice?
• Which statement best defines Disparate Impact?
• A method for improving the organization by continuously changing its practices, structures, and systems is known as what?
• What term means an oversimplified opinion, image, or attitude that people from a particular group are all the same?
• Which concept is used to identify the most frequent causes of defects to prioritize improvements in a process?
• Which term refers to a diagram used to assess business processes and is sometimes called workflow mapping?
• Investment in programs to help current leaders become more effective and to build future leaders is called
• Which term refers to computer software that integrates information across an organization and manages relationships with customers, suppliers, and stakeholders?
• Which statement is NOT true about trainee training arrangements?
• An evaluation that compares the salaries for particular jobs offered on the external job market is called:
• Which term describes a planned process that uses behavioral science to improve how an organization functions?
• Which staffing orientation describes filling important positions in an international organization by hiring from the country where the organization has its headquarters?
• Which term indicates employees who are highly valued and perform exceptionally well?
• Which of the following best describes compensation?
• The average number of days a job position remains open is called what?
• In the following data set, which value is the mode: 6, 5, 8, 3, 7, 8, 9, 8, 4?
• Which term refers to managing employee data and records as required by an organization or regulation?
• Which term refers to the methods, processes, or activities that have proven to produce outstanding results for organizations?
• Which term describes rating employees higher than their actual performance deserves?
• What is the full name often abbreviated as PAGA?
• What does compliance mean?
• Which term refers to a documented discussion about an employee's development and performance that involves managers, HR, and the employee?
• The ability to influence other people or groups to achieve a goal is
• In expatriate compensation, which term describes a salary maintained at the home-country level?
• Which processes licenses and registration for farm labor contractors, garment contractors, car washes, studio teachers, talent agencies, special minimum wage workers, shelter workshops, industrial homework, and individuals using minors in door-todoor sales. Also issues work permits for minors as well as employer permits to employ child entertainers?
• Which term describes an obligation to act in another's best interest, without personal gain unless permitted?
• Which term refers to the range between the minimum and maximum pay for similar jobs?
• Who can contribute to creating a hostile work environment under discrimination laws?
• In the United States, laws that apply in every state (as opposed to laws unique to each state) are called what?
• Which term describes work groups that conduct the major business of an organization, such as manufacturing or sales?
• Which term denotes working to promote an effective combination of different people, products, services, and systems throughout the world?
• What term describes a view of the world that does not consider other ways of living and working?
• Which term describes a solution to a specific problem that is not planned and cannot be used in other situations?
• The Age Discrimination in Employment Act (ADEA) prohibits discrimination against employees who are at least what age?
• Which term describes optional employee benefits that add value with little extra cost to the employer?
• Which term describes the flow of information from management to employees?
• Which model measures the impact of employee training and development programs on business goals?
• Which term refers to the confirmation of specific achievements or characteristics given by an authority, usually by issuing a certificate or diploma after a test?
• Which exemption generally includes duties in selling or obtaining orders for products, services, or facility use and requires the employee to be at least eighteen years old?
• Which appraisal method uses behaviorally anchored rating scales with specific examples?
• Which term refers to a decrease in a company's workforce to create efficiency and profitability?
• Which term best describes the act of pushing a plan or project forward in an organization?
• What term refers to a group of connected individuals or a computer system that allows access to shared resources?
• Which concept integrates quantitative and qualitative metrics to assess strategy?
• A company that is more than 50% owned or controlled by a parent organization in another country is called a...
• What term describes using a network of remote servers hosted on the Internet to access, manage, and process data?
• In organizational design, which structure is defined by grouping departments around products?
• Which term refers to non-cash rewards such as health insurance and retirement plans provided by an employer?
• Culture that uses explicit verbal communication and builds relationships quickly
• What term denotes a standard model or pattern considered typical?
• Which term refers to the combination of various people working together, often with differences in culture, race, generation, gender, or religion?
• Which of the following is NOT one of the six classifications of exempt employees?
• Which term refers to a person who is on or will go on an international work assignment?
• What term describes an employee's main responsibilities or tasks to succeed in a job?
• Which staffing orientation focuses on hiring host country nationals for local subsidiaries and expatriates for headquarters?
• Which performance evaluation method ranks employees relative to peers into categories such as excellent, good, or poor?
• Which term describes a non-profit organization not connected with government that works to improve social or environmental conditions?
• What is the complaint procedure?
• Which graph shape illustrates a probability distribution that is symmetrical and bell-shaped?
• What term best describes a graph with a vertical axis, a horizontal axis, and data points?
• The process of identifying candidates who are qualified to do a job by using proactive recruiting techniques.
• Which term describes non-monetary privileges such as a car or club membership attached to senior roles?
• Which term describes a team or division focused on applying best practices within a specific area to achieve strategic goals?
• What term refers to the skills or knowledge that an organization or employee needs to do its work?
• What term describes an employee's progression through each stage of their career?
• What term describes a method in which individuals or groups spontaneously find solutions to a problem?
• Which law requires notification to affected individuals if a database breach occurs?
• Which term means owning part of a company or business?
• What is the term for gathering information from the past to identify patterns that help predict future outcomes?
• An evaluation of strengths, weaknesses, and development needs of human resources required for organizational performance is called?
• Which EEOC determination would indicate there is no disability under the ADA?
• The overall set of actions and attitudes appropriate to a particular job function is called what?
• Which term refers to the interaction between employees and an organization, including communications, conflict resolution, and career development?
• Which HR activity is most central to aligning people with organizational strategy?
• Which agency enforces IWC Wage Orders?
• Which term describes individuals who are similar in age, background, profession, or status?
• What type of interview questions require extensive responses?
• Which term describes a period of time when an employee engages in activities outside their regular job duties?
• Which term refers to surveys that gather information on what other companies pay employees and what kind of benefits they provide?
• What term describes situations in a country that cause political or economic uncertainty that make it challenging for expatriates to live and work?
• True or False: Employers may keep medical information for their own use but cannot share with third parties.
• Which term describes a documented discussion about an employee's development and performance that involves managers, HR, and the employee?
• Which term refers to services that support employee well-being and help balance jobs, families, and personal lives?
• Which term means to push or move forward a plan or project?
• What term describes the process of contacting a job applicant's past employers or references to verify qualifications?
• Under California Labor Code Section 2802 and Section 9 of the IWC Orders, an employer may not require an employee to pay the cost of these to be used by an employee, except employees who earn two times the minimum wage who may be required to purchase these.
• A method of scheduling work that allows employees to work a standard workweek over less than a five day period with a number of California requirements?
• Which concept involves applying Specific, Measurable, Achievable, Relevant and Time-based goals to help a company achieve business success?
• What term describes the amount of money needed to recruit a new employee, including advertising, recruiting fees, referral fees, travel expenses, and relocation costs?
• Which item is not one of the EPA factors used to compare jobs for pay discrimination?
• Which term describes activities that take place across the geographic boundaries of two or more countries?
• What is the time it takes for a person to understand and retain information?
• If a firm wants to know the total number of employees currently employed, this metric is called what?
• California overtime rules state that overtime applies to hours beyond which thresholds?
• Which agency investigates prevailing wage law complaints?
• Laws outlining benefits to provide economic security for employees and their dependents are called.
• Which term refers to a licensing category enabling nonprofit organizations to hire numerous individuals without applying for a license each time?
• Which statement applies to trainees in relation to regular employees?
• Which term describes computer software that administers, tracks, and reports on employee development opportunities such as classroom and online events, e-learning programs, and training content?
• There are 17 of these that are specific to certain industries or occupations, enforced by the Division of Labor Standards Enforcement. What are they?
• Which term is defined as the metrics used to evaluate HR effectiveness, including turnover and succession planning?
• Which term is used for the money paid for work, including wages and benefits?
• Money and capital which is spent in order to make more money (examples: stocks, bonds, real-estate).
• To retain employees and lower the number of vacancies in a company
• What term describes money paid in advance or invested as beginning capital?
• What term refers to a collapse, such as a communication or equipment failure?
• Non-material motivation which comes from personal satisfaction (for examples, job status, job satisfaction or human interest).
• Which term denotes learning primarily through performing daily job duties and tasks?
• Which term denotes the total cash earnings that employees receive regularly, including base pay and incentives?
• Which term describes someone with extensive knowledge or a superior role within an organization?
• What term describes a person's ability to function in multi-cultural situations and interact appropriately with people from different backgrounds?
• Which term describes services to improve and maintain the health of employees?
• After a discrimination charge is filed, what document may the employer file with the EEOC to explain the situation?
• What term describes a group of people who interact because they share a common interest, communicating in-person or via technology?
• Laws from one country that apply to that country's citizens when they travel or live in other countries are called what?
• Which term refers to finding suitable jobs for applicants?
• Which term describes a business practice where a company uses an outside organization to perform a service, while still leveraging internal staff?
• Groups of occupations based upon type of work performed, skills, education, training, credentials.
• Which term describes the sale or transfer of a business unit to another company?
• In the United States, the mechanism by which the government enforces laws to protect citizens, such as guaranteeing a fair trial?
• Which is a legal document preventing an employee from starting a competing business or disclosing trade secrets for a specific period?
• Which term means something intended for a specific person or purpose?
• What term describes the average of a group of numbers?
• Which category of employees must be paid at least twice during each calendar month?
• Which recruitment practice is prohibited by California Assembly Bill 1844?
• Which term describes people who provide business, social, or cultural data to others?
• Essential Function of the Job: All employees must be able to perform what?
• Which term describes on-the-job training for trainees that does not affect production speed or quality?
• What term refers to organizations that function like trade unions and represent workers' rights, common in Europe and the UK?
• Under the Equal Pay Act, the prohibition against pay discrimination generally applies to employees in the same what?
• Which term refers to (EAP) services and counseling that employees receive to help them solve problems that could affect their work productivity?
• In a firm with operations and production across multiple countries, coordinated globally, what term best describes this organization?
• What is the name of the act that prohibits age-based discrimination in employment for workers 40 and older?
• Which term describes an employee's pay relative to the total pay range for the same job function?
• What term describes appeals that review the trial court's record to determine facts but decide questions of law without giving deference to the trial court's findings?
• Which term refers to a chart type that shows the relationship between two variables using data points on two axes?
• What is the term for the extra compensation provided to expatriates when posting to countries with challenging living conditions?
• Which term means unrest, agitation, or turmoil about a government's actions or beliefs?
• Which system is described as ERP software that combines information from all areas of an organization and also manages external relationships?
• In HR terms, what is the term for the total number of people in the organization’s workforce?
• Which term describes a partnership between organizations that helps both sides?
• Which term refers to a manual that contains information about an organization's policies, procedures, and benefits?
• Which term refers to services and counseling that employees receive to help address problems that could affect work productivity (for example, drug or alcohol problems or family issues)?
• Which forecasting method involves a group of experts providing individual opinions which are later shared to reach a more objective decision?
• Which act governs the use of background checks and investigative consumer reports for employment decisions in California?
• Within how many years must a discrimination complaint be filed with the DFEH from the date of the alleged act?
• Which system is designed to administer, track, and report on employee development opportunities such as classroom and online events?
• The Asbestos Notification Act became effective on which date?
• Which term describes the process of recruiting, integrating, and developing new workers, developing and keeping current workers, and attracting skilled workers?
• DLSE stands for which department?
• Which term denotes a brief period during which employees cannot access or change retirement or investment plans?
• A situation in which an employee's coworkers create an uncomfortable work environment, often through inappropriate sexual behavior or discrimination is called:
• What term describes a listing of key documents and the length of time each must be stored or disposed of by law?
• What term describes an overseas investment in structures, equipment, or property controlled by a foreign corporation?
• Which term describes an organization that is arranged by function, such as accounting or IT?
• Which term describes a two-part organization design with a 'front' focused on customers and markets and a 'back' focused on product development?
• What term describes an increase or decrease in pay based upon changes in economic conditions in a geographic location or country?
• Executive Exemption applies to employees licensed by the State of California in fields such as law, medicine, dentistry, optometry, architecture, teaching, or accounting, whose occupation is a learned or artistic profession, and who generally exercise discretion and independent judgement, and are paid at least twice the minimum wage.
• What is the term for the gathering and analysis of important information related to a business acquisition or merger, such as assets and liabilities, contracts, and benefit plans?
• What is the process of setting goals, measuring progress, and rewarding or correcting employee performance called?
• What term describes something designed to be comfortable and avoid injuries, such as an ergonomic chair?
• Which analysis helps an organization compare its actual performance with its potential performance?
• Which term describes a business model that includes everything needed to start operating in a location?
• What is the term used for the shift of the burden to the plaintiff when the employer offers a legitimate nondiscriminatory reason for the action?
• A way of estimating how much a person should be paid based on what they do.
• Which term refers to the arrangement of compensation elements including salary, bonuses, benefits, and retirement contributions?
• Which approach systematically plans and guides project activities from initiation to completion?
• Which term describes a salary band with a very large range between minimum and maximum pay?
• What is a competency model?
• Which document prevents the use or disclosure of defined confidential information?
• Someone who oversees employees in a department or business unit to assign tasks and ensure work is completed.
• Which term describes actions related to new ideas or starting new plans?
• Which term describes a trend in human resource management that allows employees to handle many job-related tasks using technology?
• Negotiations between countries about policies on international trade or investment are called what?
• Which term refers to discussions which provide detailed information?
• Which term is typically used to describe the department that administers unemployment insurance and payroll taxes?
• Regarding Disparate Impact, which statement is correct?
• What is the informal name for an employment recruiter, sometimes referred to as an executive search firm?
• The deadline extends to 300 days if state or local discrimination law also covers the charge.
• What is the term for an additional payment (other than salary) given to an employee when employment termination occurs?
• An interview where candidates are asked questions about relevant past experiences.
• Is it a Title VII violation to hire or not hire based on race, gender, nationality or religion even if customers object?
• Which term describes extra pay that employees receive for working in dangerous jobs or places?
• Which arrangement involves giving employees stock-like benefits, including dividends, but without actually giving them stock?
• Which term denotes the startup of a new plant or operation, usually in a new location?
• Use of objective skill assessment data combined with common sense to determine the best fit for a specific job.
• An indicator of a problem, or something that calls for attention is called
• Which plan ties compensation to performance, often including bonuses or commissions?
• Which act provides COBRA-like coverage for small employers?
• Process of measuring how much a job is worth.
• What term describes job advancement through a series of defined positions from lower to higher levels?
• Which term refers to a group of available skilled workers or a resume database a company can use to recruit in a particular location?
• Which term refers to a retirement plan that tells participants exactly how much money they will receive at retirement and is also known as a defined benefit plan?
• Under AB 5, which party bears the burden of proof to show that a worker is an independent contractor?
• Which term describes the amount covered, or the amount of difference between the lowest and highest amount paid for a particular job?
• What is the abbreviation commonly used for the Online Privacy Protection Act?
• What term describes the average of a series of numbers calculated by adding them and dividing by the count?
• Which statement best describes unpaid internships?
• What concept describes the ability for employees to manage their work, share information, and make decisions without close supervision?
• Which term describes actions aimed at correcting historical inequalities for certain groups?
• Which term is the formal guide outlining expected employee behavior and ethics?
• An organizational model that combines different operational, functional, product, and geographic structures is called what?
• What term denotes the central value representing the middle of a pay range for a job?
• The transition challenges that a person experiences when returning to his or her home country after living in another culture
• What term describes the reuse of land previously used for industry or manufacturing?
• Which agency enforces Workers' Compensation Insurance Coverage statutes?
• What is the term for a method of developing specific skills in which a coach provides information and objective feedback?
• Which term best describes the set of practices that consistently yield outstanding results for organizations, often used to guide comparisons and improvement?
• Which term describes new workers who may be paid less than the minimum wage during initial hours?
• What method sets compensation for employees on international assignments by comparing to home country standards?
• Which department of the United Nations deals with human and labor rights?
• Which term is used for the standard patterns considered typical within a workplace?
• Which term is used for the evaluation of an employee's performance over time?
• Ski Establishment is protected under IWC orders and is eligible for overtime pay, meal and rest breaks, and minimum wage.
• Which law prohibits harassment and discrimination in employment in California?
• Which term in Hofstede's model describes the cultural tolerance for hierarchy and unequal power?
• Which category must be paid at least two times the minimum wage in a weekly salary calculation?
• Which term means extra pay that employees receive for working in dangerous jobs or places (for example, environments that are hazardous or politically unstable)?
• Which term refers to the overall promise to employees about the rewards and opportunities they can expect from the organization?
• New workers that have no experience or skill for a specific position may be paid no less than 85% of the minimum wage for the first 160 hours of work.
• Which term describes a process for resolving disputes outside formal litigation?
• Which term refers to transferring certain business functions outside the organization so the company can focus on core activities?
• In which regions are works councils most common?
• Holding a permanent job or position without the need for periodic contract renewals is called what?
• Which term refers to a specific area within an organization such as marketing or accounting?
• Which regulation is commonly associated with strengthening internal controls and corporate governance in U.S. public companies?
• Which term describes the method for choosing the best candidate for a job?
• Which law regulates most private-sector employee benefit plans?
• What term refers to a specific area within an organization, such as marketing or accounting?
• Which term describes a role in which human resources works closely with an organization to develop strategies and achieve business results?
• The capacity to stay, hold or maintain something, such as a concept, economy, geography, environment, and so on.
• Which term describes the practice of eliminating or reducing jobs due to downsizing or outsourcing?
• Which learning format is characterized by online activities where students and instructors are not online at the same time?
• A group of employees with the same job who join together to ask for better wages, benefits, or working conditions is called what?
• Which term describes a retention strategy to understand why employees stay with the organization and how they can be motivated to stay?
• Which concept involves teaching employees the skills and responsibilities of other positions to increase staffing flexibility?
• What term refers to payments employees receive for meeting goals by a certain time; also payments for insurance?
• Which term is used to describe the verification of an applicant's background by contacting references?
• Which term describes a measurement of employees' involvement, satisfaction, happiness, and loyalty with their employment?
• Which interview is traditionally conducted when an employee leaves the company to gather feedback about their experience?
• To place in a line or arrange in a similar way, which term describes this action?
• Which term refers to a policy that prevents an employee from competing after leaving a job?
• Which term describes technology that supports human resources functions?
• Organizations that do business with government entities must pay employees engaged in certain crafts a wage that is often higher than the minimum wage. What is this wage called?
• Which term describes adjustments to pay based on changes in the cost of living in a location?
• Which agency investigates complaints involving discriminatory retaliation in the workplace?
• The term describing communications that rely on explicit, direct language and written documents is:
• The people in a company who will be developed to move into higher levels of leadership over time are part of the
• Which term describes a non-profit, voluntary, independent organization not connected to any government, typically working to improve social or environmental conditions?
• What is a written contract granting rights to license IP to a licensee?
• Which description best defines an adverse employment action under discrimination laws?
• Which agency investigates complaints alleging discriminatory retaliation in the workplace?
• Which topic must be included with sexual harassment prevention training?
• Which term describes the standard wage and benefits paid to most workers in a location?
• Which performance appraisal method identifies and describes specific events where an employee succeeds or needs improvement?
• Which term describes an arrangement in which a contractor operates a project or business in return for a fee?
• Which term describes a schedule with two shifts in one day separated by more than one hour?
• Which Wage Order covers the Laundry, Linen Supply, Dry Cleaning and Dyeing Industry?
• If the EEOC finds reasonable cause to believe discrimination occurred, what informal process does it use to try to resolve the matter?
• What is the stated purpose of the Investigative Consumer Reporting Agencies Act in employment contexts?
• A company uses an external firm to administer testing centers for its certification exams and schedules test dates. Which term describes this external firm?
• Which act governs websites that actively seek information from visitors to complete online employment applications?
• When are California employers allowed to use the E-Verify System?
• A company that has its headquarters in one country and has offices and operations in other countries; also known as a multinational organization.
• A group of available skilled workers or database of resumes that a company can use to recruit in a particular location is called what?
• Setting personal or business targets that require extra effort to achieve?
• The unique benefits, costs, and value that a business delivers to its customers
• Which term is used to describe a five-step instructional design model used for systematic training development?
• Which term describes programs that provide information to help a person live and work successfully in a different culture, including teaching about cultural values and daily living resources?
• Which Hofstede dimension indicates the individual is central in society, opposite of collectivism?
• Which term refers to a marketplace, physical or virtual, where business occurs?
• What refers to a series of corrective actions aimed at addressing an employee's performance problems?
• An organizational structure in which employees share responsibility for the operation of a company is known as what?
• Which term describes a disciplinary action that may be given when an employee violates policy?
• Which term refers to a set of voluntary rules to advance human rights and equality in organizations?
• Motivate employees by giving greater responsibilities and more variety.
• What term denotes the formal or informal evaluation of an employee's progress toward goals and recommendations for development?
• Which concept describes managing products and processes with attention to health, safety, and the environment?
• Which method of paying expatriates includes both home currency and host currency components?
• Which term refers to extra salary paid to expatriates to encourage them to move to a new country?
• In governance, which term describes a system in which employees share responsibility for the operation of a company?
• Also referred to as the Labor Commissioner, ensures employees are appropriately paid for the work that they complete within California?
• Which term describes a person under the age of 18 who works under close observation and does not displace regular employees?
• Which protections are provided by HIPAA?
• Which term means intending to teach or demonstrate?
• What term describes paying an international assignee a salary that matches the local market?
• Pregnancy Leave: When is Pregnancy Disability Leave required?
• Which term refers to performing actions or attitudes in a simulated scenario to understand a different viewpoint?
• Which term describes a benefit that allows eligible employees paid time off during a specific time period for study, rest, or travel?
• What is the minimum training for all employees on sexual harassment?
• Which act provides a framework for aggrieved employees to sue their employer on behalf of the state for violations?
• Which term is a benefit management offers to employees as motivation for producing specific results?
• Which exemption is described as requiring the management of the organization and directing the work of two or more employees?
• What term describes a legal relationship available to all same-sex and opposite-sex couples in California?
• Employees of diverse cultures and backgrounds who are part of an organization's workforce.
• Which statement about de novo appeals is true?
• Which agency handles discrimination complaints in California?
• An expatriate who works for a foreign company located in the host country is best described as what?
• Which unit handles wage claim adjudication?
• Which act allows aggrieved employees to sue their employer with certain protections in California?
• Which term refers to acquiring and using information about internal and external business environments that influence strategy, such as talent shortages?
• What document may the EEOC issue if conciliation fails and it decides not to sue?
• In HR operations, which term describes using a single central source to deliver finance, purchasing, payroll, and IT services?
• Employees or other people who are citizens of the country where a person is working on an expatriate assignment are called:
• Work or actions where the motivating factors are material and are measured through monetary rewards, grades, prizes, and praise are called what?
• Under California law, which law addresses misappropriation of trade secrets and enforceable post-employment restrictions?
• Which term describes the reuse of land previously used for industry or manufacturing?
• What term describes a mentoring relationship where an experienced person shares knowledge with someone less experienced?
• Which worker group is used as the wage reference example for minimum wage calculations in a 40-hour week?
• Which term would you use for a business arrangement where two or more organizations collaborate and share risks and rewards?
• Which exemption is associated with licensing in fields such as law, medicine, dentistry, optometry, architecture, teaching, or accounting?
• Which term denotes an employee's regular or usual job or position in a company?
• When an employee is paid two different rates for different tasks in the same pay period, overtime is calculated using which method?
• Which term refers to someone who provides goods or services to another entity under terms specified in a written contract or verbal agreement?
• Which term describes the indirect costs of operating a business, such as rent and salaries?
• What is the term for an agreement for a person or organization to rent a property (leasee) from its owner (lessor) for a specific period of time and amount of money?
• Which term refers to an interactive seminar on the Internet (usually a live presentation)?
• What is the term for extra payment or benefits that an expatriate receives on assignment in a country where living and working conditions are challenging?
• Which term describes changing words from one language to another while preserving meaning?
• Which term describes compensation that employees receive in addition to base salary, such as health insurance, company housing, and gym membership?
• Which concept anchors numerical ratings to behavioral examples?
• Which concept involves identifying and analyzing what an organization needs to achieve its goals in terms of employees’ size, type, and quality?
• Which term refers to assessments of value or performance, such as job appraisals?
• Which term specifically refers to the time it takes to understand and retain information?
• Nonprofit organizations, such as shelters and rehabilitation centers, can apply for a special license to allow them to hire numerous individuals without having to apply for a specific license each time.
• The Wage Order for the Agricultural Occupations is which number?
• What term describes a communication method that a listener uses to interpret and evaluate information from a speaker?
• Which term describes compensating employees based on outcomes and behaviors?
• What document must employers keep on file for each employed minor, available for inspection by school and labor officials?
• What term is the process of analyzing potential threats and deciding how to prevent them?
• A physical or virtual place in which business operates, such as the global marketplace or the online marketplace, is called:
• What term describes a business that includes everything needed to start operating in a given location?
• In California, it is illegal to post or display an employee's which information?
• Which data framework helps planning by analyzing external factors including political, economic, socio-political, and technological aspects?
• Which term describes the difference between a person’s native culture and a new culture, including the difficulty of adjusting?
• What term describes the practice of combining different employee benefit programs in a multinational organization to save money and control risks?
• Industries Preparing Agricultural Products for Market on the Farm are assigned to Wage Order?
• Which term describes the degree to which there is a clear hierarchy and unequal distribution of power in a culture?
• What term describes the process in which one organization buys another organization?
• During the job application process, the ADA restricts asking about disability; after a job offer is extended, the applicant may be required to do what if all new employees in the same position undergo the same process?
• An expatriate salary that stays the same while the employee is on assignment (for example, Tokyo to London) is called what?
• What term describes the EEOC's process to resolve discrimination disputes after a finding?
• Which non-cash payment represents an ownership interest in a company (for example, stock options and restricted stock)?
• What term describes a less experienced employee who is being guided by a more experienced employee?
• The Broadcasting Industry is covered by Wage Order number?
• Which statement best defines harassment under the PDA?
• Which term refers to computer software that integrates information across all areas of an organization and also manages external contacts?
• Which term describes a visual tool to organize factors that contribute to certain outcomes, commonly known as a fishbone diagram?
• The process of attracting, screening, and hiring qualified people for a job is called
• Which term describes the practice of combining employee benefit programs across a multinational organization to save money?
• Which concept measures the success of strategy by integrating financial and non-financial metrics?
• Which term describes the change in value of one item compared to another (for example, a cost-of-living differential)?
• Which term is defined as the extent to which a test score predicts future job performance?
• Which term describes involvement of two or more cultures?
• Signs that confirm the economy has already changed (for example, the unemployment rate) are
• Disparate impact on older employees may violate the ADEA unless the policy is based on what?
• What is the term for an organization that provides locations for exams on certain dates?
• Which term is defined as a method to help guide and make decisions?
• Which is an example of religious discrimination under Title VII?
• What term describes the practice of negotiations between countries about policies on international trade or investment?
• Which term describes a salary structure with broad pay bands?
• What term describes a retirement plan in which an employee defers part of her pay into the plan, the money is invested, and the employee bears investment risk?
• Which term describes Geert Hofstede's concept of hierarchical relationships, where high power distance signifies strong hierarchies?
• Which practice involves appointing relatives or friends to positions in a business even if they are less qualified?
• What term describes a process of exploring future innovative solutions for customers which draws upon logic, imagination, and intuition?
• Which performance-evaluation method records specific incidents that illustrate strengths or areas needing improvement?
• What term denotes statistics about groups of people such as age, gender, income, and ethnicity?
• An international job that requires an employee to live in one country and work in another, traveling regularly between them, is called what?
• What term describes a human resources position that works only on HR responsibilities within an organization?
• Great ability and knowledge of some subject or activity.
• Long-term assignment
• Under FEHA, employers are prohibited from adverse action against an employee or applicant because of:
• An Invention Assignment Agreement requires an employee to:
• What does comply mean?
• What is the belief that one's own culture is the center of everything and other cultures are less important?
• Which term describes a position in one country filled by a person from another country who moves there to live and work?
• Which term best describes a workforce comprising people from diverse cultures and backgrounds?
• What term refers to a person, group, or organization that has a direct or indirect interest in the organization?
• NOT a Title VII protected class?
• Which term describes an organizational arrangement where people with similar skills form the department or division?
• In high-context cultures, communication relies more on context and relationships than on explicit words. Which term describes this communication style?
• What is the term for the gathering and analysis of information related to a potential merger or acquisition, including assets, liabilities, contracts, and benefit plans?
• Which report is specifically referenced for reporting to the New Employee Registry rather than standard I-9 verification?
• Which represents the DLSE in all legal matters?
• Which HR interview is conducted to get feedback about the job, the work environment, and the organization?
• What term refers to a task that is part of an employee's job description?
• What term refers to an organization whose operations occur in more than one country and are interconnected?
• One section of a training program which is presented alone or as part of a series of other units.
• Which option would be most accurate for making source code available for others to view and modify?
• Which term means supporting an idea or cause to influence outcomes?
• What is the mission of the Department of Fair Employment and Housing (DFEH)?
• Which agency investigates and enforces statutes covering Workers' Compensation insurance coverage, child labor, cash pay, unlicensed contractors, Industrial Welfare Commission orders, and group minimum wage and overtime claims?
• Which term describes the process of gathering, documenting, and sharing important information to improve the performance of employees and the organization?
• An arrangement where two organizations pursue shared goals and share resources without forming a new legal entity is known as what?
• What organizational structure groups departments by product?
• Which term describes the relationship between management and employees guided by laws and regulations?
• What U.S. law prohibits discrimination against an employee based on disability?
• Which recruitment method rewards employees for recommending candidates?
• Agricultural Occupations correspond to which Wage Order?
• What term means all citizens are subject to the laws of their country, no individual is above the law?
• Which term means acquiring backing or sponsorship from a person or group?
• Which term refers to extra time worked beyond the normal hours of employment, or the payment for that time?
• Which term refers to an organizational model where divisions or departments are organized by location in a specific country or region?
• Which body was established in 1913 to regulate wages, hours, and working conditions in California?
• What term means made available for others to use or modify, typically software?
• Which term describes an increase in salary that an employee receives, often for good performance?
• Which process involves analyzing the probability of future outcomes to reduce uncertainty in planning?
• Under the Fair Employment and Housing Act (FEHA), before filing a lawsuit, an employee must obtain which document from the Department of Fair Employment and Housing?
• Which term describes a live, online instructional session?
• In California, a nonexempt employee is entitled to which rest-break provision?
• Which term describes compensation calculated on a time, task, piece, or commission basis?
• What term refers to a benefit which gives employees the right to buy or sell stock in their company at a certain price for a specific period of time?
• Which concept describes pay linked to how well the employee meets expectations; better performance results in more pay?
• The Industrial Welfare Commission was established to regulate wages, hours, and working conditions in which jurisdiction?
• What term describes the time it takes for a person to acquire new information and skills and to perform successfully?
• Which term describes the practice of granting rights to use a brand and business model across locations?
• Which description best summarizes Title VII coverage?
• Identifying candidates who are qualified to do a job by using pro-active recruiting techniques.
• Signs that show the economy will change before it does are
• Which organizational model blends multiple structural approaches such as functional, product, and geographic designs?
• Regarding medical examinations in California, which statement is true?
• Which term refers to regulations that promote fair competition among businesses?
• Which staffing orientation involves recruiting host country nationals to manage subsidiaries in their own country and recruiting parent country nationals to fill management positions at headquarters?
• Which scheduling approach allows employees to vary the start and end times of their workday without reducing total weekly hours?
• What is the term for extra salary paid to expatriates to encourage them to move to a foreign country?
• What must all employees receive upon hire?
• Which term describes all amounts for labor performed by employees, regardless of how calculated?
• Which California agency was established in 1913 to regulate wages, hours, and working conditions?
• Which term refers to special non-monetary privileges that come with senior job positions; also called executive perks or fringe benefits?
• Which wage order is explicitly cited for miscellaneous employees?
• Professional Exemption requires the employee to be at least eighteen years old, to regularly work more than fifty percent of their time away from the employer's place of business, and to perform duties generally engaged in selling or obtaining orders for products, services, or facility use.
• Which term describes a retirement plan that tells participants exactly how much money they will receive on retirement?
• Effective social qualities for communicating and building good relationships with different people.
• Which term is defined as a team or division that uses best practices within a specific area to achieve business goals?
• Which term is used to describe a test to measure a candidate's suitability based on personality traits and aptitude?
• What term describes employee benefits mandated by federal or local laws, such as social insurance and unemployment insurance?
• What term best describes a reward used to motivate employees that can be monetary or non-monetary?
• What is a perception based on observations that differs from a stereotype?
• Which wage order applies to Miscellaneous Employees and provides regular mail service, radio and/or telephone access, and housing visitor access as described?
• Which agency decides on claims of unpaid wages?
• Which of the following is a factor considered under the EPA?
• Which term best describes a plan of action that starts by examining the current state of an organization and then deciding how to reach the best future state?
• What is the process of changing a message from one language to another while preserving meaning called?
• What is the minimum number of employees an employer must have to be subject to Title VII coverage?
• Which term describes informal obligations between an employer and employee that influence their interactions?
• What term refers to standards used for comparison?
• What term describes the help given to relocating employees, including pre-departure orientation, home-finding, tax and legal advice, and in-country assistance?
• In conflict-of-laws situations, which term describes the exception that allows the home-country law to be non-applicable due to conflicts with foreign laws?
• Which term is the overarching system for setting goals, measuring progress, and rewarding or correcting performance?
• The Transportation Industry is covered by Wage Order number?
• Strategy for introducing job candidates to the realities of the position, both good and bad, prior to making a hiring decision.
• What term describes recruitment and hiring focused on a region with inter-regional transfer opportunities?
• Which term describes a single task that is part of an employee's job description?
• Interacting while in the presence of another person, as opposed to on the telephone, a webinar, or e-mail, is described as what?
• Which concept refers to an organization's ability to stay financially viable by meeting obligations and sustaining operations over time?
• A set of written documents that prove an individual's qualifications, such as diplomas or exam results, is referred to as what?
• Who is someone who monitors another person or activity, such as supervising an examination?
• What term describes a person hired part-time to work under a contract or for a fixed period of time?
• The degree to which formal processes and procedures define job functions and the organizational structure is called what?
• Which term describes compensation paid for injuries, damages or unfulfilled obligations?
• A plot used to display the relationship between two numeric variables with data points on a grid is called what?
• Which term describes actions an organization takes to ensure it has employees with the right skills to accomplish its worldwide goals?
• Which term is the shortened form for 'biographical data', used to capture education, background, and work history?
• What is the term for the number of correct answers required to pass a test?
• Which unit is responsible for enforcing statutes covering private contractors with regards to prevailing wage law?
• The idea that there is a clear definition of what is right and wrong.
• What does the acronym DFEH stand for?
• Which term describes the process of becoming a member of a team, organization, or culture?
• Which term refers to a direct communication link between people or groups?
• Which term describes a portion of a training program that can stand alone or be part of a series?
• Which hiring method focuses on assessing job-related behavior from a candidate's past employment to predict future performance?
• Which term describes a method of measuring how effective employees are?
• Which term describes a process used to explore future innovative solutions for customers by combining logic, imagination, and intuition?
• Which term describes a program that allows employees to own shares in the company through defined contributions?
• What does the acronym FTE stand for in HR metrics?
• Which type of e-learning requires participants to attend at scheduled times and interact in real time?
• Which of the following constitutes an adverse employment action?
• Which poster is commonly cited as the source of California wage orders that govern wages, hours, and working conditions?
• If you are in the Household Occupations, which Wage Order applies?
• What is the shortened term for 'biographical data', the information about a person's education, background, and work history?
• Which term describes the legal combination of two organizations, which may involve either a merger or an acquisition?
• A company that has operations and services in different parts of the world.
• Which HR metric includes advertising, recruiting fees, travel, and relocation costs for hiring a new employee?
• Which method involves evaluating the relative worth of jobs by comparing them to one another rather than against an external standard?
• Which term is associated with the description: 'when an experienced person shares knowledge with someone who has less experience' (also called 'mentoring')?
• Which term is the process of evaluating whether a proposed project can be completed successfully?
• A study of the major tasks and responsibilities of jobs to determine their importance and relation to other jobs in a company.
• What term refers to analyzing and classifying, such as an analysis of revenue sources or a report on attrition numbers?
• Which poster tells when employees can expect to be paid?
• What is the term for the rate at which employees miss work due to illness or personal reasons?
• A commission is defined as?
• Which term refers to the values and beliefs that shape a specific group, such as organizational culture, national culture, generational culture, and professional culture?
• Which term refers to a voluntary set of rules to help a company advance human rights and equality?
• Which term describes an organization that views the whole world as one market and does not divide markets by country?
• Disparate Impact refers to...
• Which term best describes the people-facing communication and collaboration capabilities needed to work with diverse colleagues?
• For a work period longer than five hours, a nonexempt employee is entitled to which meal break?
• Which term describes the property or asset transfer of selling a business unit to another organization?
• Performing a scenario in which someone imitates another's actions to understand their viewpoint is called what?
• Which item is the official poster required by California law that explains wages, hours, and working conditions?
• Which agency handles discrimination charges and enforces Title VII?
• Which term best describes the body of law developed from judicial decisions rather than statutes?
• What term means having the same results after many tests?
• Under FEHA, regarding religious observance, which statement is correct?
• Which term describes a plan detailing the qualifications required to perform a specific job?
• Administrative Exemption requires the management of the organization, regularly directs the work of two or more employees, has the authority to hire and/or fire employees (or their suggestions are used), exercises discretion and independent judgement, and earns a normal salary at least two times the state minimum wage.
• Money lent temporarily, usually with interest.
• Loss of employment positions due to lack of funding or change in work requirements.
• Which term describes a company that thinks globally but acts locally, having a strong presence both in its home country and worldwide?
• What does the acronym SDI stand for in California payroll?
• Which practice involves an employee evaluating their own performance and development needs?
• If the EEOC finds harassment under the PDA and the pregnant employee disagrees, what action can she take?
• Which term refers to gathering external pay and benefits data to benchmark compensation?
• Which Wage Order corresponds to the Industry Preparing Agricultural Products for Market on the Farm?
• A function within an organization that focuses on implementing organizational strategy, as well as recruitment, management, and providing direction for the people who work in the organization is:
• What is competency-based pay?
• Which concept refers to the essential knowledge or capability that gives a company a competitive advantage?
• Temporary suspension or termination of an employee or groups of employees because of business reasons is a
• What term describes unwelcome verbal, visual, or physical conduct of a sexual nature that is offensive or inappropriate?
• A person who moves to a new country to work on an international assignment.
• Which term refers to standards that become law after adoption by governments?
• What term refers to direct, person-to-person communication between two employees?
• Which term describes a U.S. law that guarantees equal treatment and respect for all employees?
• DLSE is the agency responsible for enforcing wage and hour laws in which state?
• Which term refers to things that occur outside of an organization that might affect its financial health, employees, products, services, or customers?
• What term describes a practice in which organizations take steps to improve their employees' lives and the communities in which they operate?
• Which concept is demonstrated by rewarding employees for acquiring new certifications or skills?
• If an employer is concerned that a disabled employee cannot perform the job safely because of a medical issue, the employer can require which of the following?
• A strategy to improve job satisfaction by increasing autonomy and meaningful responsibilities.
• Identify and develop high-potential employees for the organization's future success.
• In a data set, the value that occurs most frequently is called the
• Which concept involves evaluating historical data to forecast future events?
• Which analysis helps determine the gap between current performance and potential performance?
• Which of the following is NOT an element of establishing a prima facie case of discrimination under Title VII?
• Which exemption requires the employee to be at least 18 years old and spend more than half of their time away from the employer's place of business?
• Which term refers to technology that lets people communicate over the Internet to share information and resources (examples: Twitter, Facebook, LinkedIn, and podcasts)?
• Which notice is used when an employee's wage rate changes?
• Which term describes the disorientation a person experiences when moving to a new country or culture?
• What is the minimum number of employees for an employer to be covered by IWC wage orders?
• What term describes a company that has headquarters in one country and operates in other countries?
• Requires employers with 5 or more employees to provide 12 weeks of leave for bonding with a newborn or adopted child, caring for a family member with a serious health condition, and/or caring for the employee's own serious health condition. This is known as which act?
• What is the name of the permit used for entertainment work by minors, which has a standard six-month form and a ten-day temporary form?
• Which term refers to a plan describing the legally required storage duration for key documents?
• Which benefit plan allows employees to own shares in the company through defined contributions?
• Which retirement plan allows an employee to contribute a portion of income over time to be paid as a lump sum at retirement when the employee's income tax rate will be lower?
• What is the name of a data-driven approach aimed at reducing process variation and defects in business processes?
• Which term refers to teachable skills that can be quantified such as typing, writing, reading, calculating math, or using a specific computer program?
• Which term describes a group whose members are all the same or similar, the opposite of heterogeneous?
• Household Occupations fall under Wage Order number?
• Which term refers to the support provided to relocating employees, such as home-finding and tax advice?
• A broad range of legal regulations that strengthen corporate accounting controls in the U.S. is known as what?
• Host-country nationals
• Employers may use reference checks and background investigations to screen applicants in accordance with which Act?
• What term describes the overall activity to attract and hire qualified people for a job?
• Which agency files affirmative lawsuits when employers refuse to comply with demand for payment?
• Which retirement plan provides a guaranteed payout based on a formula, typically defined benefit?
• Which term refers to a perspective that helps people understand and function successfully in a range of cultures, markets, and organizations?
• Employers who contract with certain cities or counties must pay employees a higher-than-minimum-wage rate for all work conducted for the specific contract. Which wage type is this?
• Contractors for state procurement sign a statement under penalty of perjury to abide by anti-discrimination and workplace rules as part of which Code?
• Sets and enforces rules for wages, deductions, vacation, jury/witness duty, meal and rest periods, temporary military leave, the workweek, minors, employee access to personnel files, discrimination, exempt status, independent contractors and more. Which agency is responsible?
• Which term means not suitable to participate in a program or apply for a job?
• Outside Sales Person is exempt from California overtime if the employee earns more than 1.5 times the state minimum wage and more than half of compensation is in commissions.
• An employee who has been transferred from their home country to live and work in another country is called a(n):
• What term refers to the total number of right and wrong questions on an exam, excluding pre-test questions?
• In performance evaluations, which bias occurs when one favorable trait influences the overall perception of an employee?
• What term describes a mutually beneficial relationship based upon the common goals of people or organizations?
• Which term describes the process of negotiating agreements or solving problems?
• Which term describes feedback gathered from multiple sources such as peers, subordinates, supervisors, customers, and suppliers?
• Localization compensation strategy
• Which unit represents the DLSE in all legal matters?
• What term describes the act of applying a small investment to yield a high return?
• Which form of support provides guidance to help employees achieve greater success with different cultures?
• Which term describes an outline of how a company expects employees to behave around the world, typically to prevent bribery and corruption?
• Low-context culture
• A term used in cultural studies to represent work-oriented societies, one of Hofstede's Cultural Dimensions, the opposite of femininity.